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Responsible Gaming

We encourage all players to bet for entertainment only. Keep control of your play by setting limits, taking breaks, and seeking help if betting affects your wellbeing or finances.

Last Updated: 25 November 2025

Tools & Limits

  • Deposit Limits: Set daily, weekly, or monthly maximums to control spending.
  • Loss Limits: Cap total losses over a chosen period to prevent chasing.
  • Wager Limits: Restrict stake amounts per bet or per day.
  • Session Limits: Restrict time spent betting with automatic sign-out.
  • Reality Checks: In-session reminders of time spent and net position.
  • Cool-off (Time-out): Temporarily pause your account for 24 hours to 30 days.
  • Self-exclusion: Request longer-term blocks (6–12 months or permanent).

To set or change limits, contact Customer Support. Reductions take effect immediately; increases may be subject to a cooling-off period.

Stay In Control

  • Bet within a fixed budget you can afford to lose.
  • Do not chase losses or try to recover quickly.
  • Avoid betting when stressed, under the influence, or tired.
  • Balance betting with other hobbies and responsibilities.
  • Track time and spend; use reality checks to stay aware.

Signs of Problem Gambling

  • Spending more time or money on betting than planned.
  • Borrowing money, missing bills, or selling items to fund gambling.
  • Hiding gambling from family or friends; feeling guilty or anxious.
  • Chasing losses or believing a “big win” will solve problems.
  • Neglecting work, studies, or relationships due to gambling.

Self-Exclusion & Reopening

Self-exclusion blocks access to your account for a fixed period (e.g., 6–12 months) or permanently. During exclusion, you cannot place bets or receive marketing. After the exclusion period, reopening may require verification and a cooling-off period to ensure it’s appropriate.

Underage & Age Verification

Gambling is not permitted for minors. We perform age verification and may request documentation. Accounts found to be underage will be closed.

Blocking & Support Tools

  • Device/site blockers: Use third‑party tools to block access to betting sites.
  • Financial controls: Ask your bank for gambling merchant blocks.
  • Parental controls: Enable on shared devices to prevent underage access.

Get Help

Contact Customer Support to set limits, request cool-off, or self-exclude. Professional assistance is available through local resources:

  • National Helpline: 1800-xxx-xxxx
  • Counselling: Visit resources.example/counselling
  • Financial advice: Visit resources.example/finance

Privacy

We process data related to responsible gaming in line with our Privacy Policy. Certain measures may require verification for your safety.